How to Resolve Unexpected Error 768 in Windows XP?

To benefit new features and added capabilities of a new operating system, you often upgrade your system. You can upgrade to Windows XP provided you have its installation disk and product key available. But at times, the upgrade process might fail with some errors on screen. This could occur if you have recently installed a new software or hardware component that is causing the issue. To solve such problems, you might need to perform clean reinstalltion of Windows XP that causes data loss. Consequently, you need to use your last backup to restore the data thus lost or use data recovery software to efficiently recover and restore the data.

For an instance, consider that you try to upgrade your Windows system to Windows XP. You fail to do and come across an error message, similar to below:

“An unexpected error (768) occurred at line 5118 in \xpclient\base\boot\setup\setup.c Press any key to continue.”

As the error message suggests, when you press a key to continue the installation, Windows starts loading and you get another error message:

“A problem has been detected and windows has been shutdown to prevent damage to your computer. PROCESS1_INITIALIZATION_FAILED”

This is a stop error message described as:

“***STOP: 0x0000006B (0xC000003A, 0x0000002, 0x0000000, 0x0000000)”

Cause

The above error might occur due to a incompatible software.

Solution

If you have recently installed a new software or hardware on your system, you should check for its proper installation and get its recent updates. You should try to remove or disable the newly software or hardware by starting the system in safe mode. Also, try disabling caching and shadowing like BIOS memory options. Follow these steps to solve the existing issue:


* Choose 'Cancel Windows XP Setup' option to cancel the installation and restart the computer
* Uninstall GoBack in previous Windows installation
* Reinstall Windows XP and restore data from backup


If due to any concerns, you find problems restoring from backup, use data recovery utilities to recover the lost data. data recovery software are powerful tools that allow safe and efficient recovery of lost files, folders and partitions. Embedded with rich graphical features, these tools serve as most suitable partition recovery applications.